Partner Testimonials                                                > Back to Markel Programs

Ray Arouesty, President, Arrow Insurance Service, Inc.
“For 27 years, Arrow Insurance Service has written a general liability program for swimming pool and spa service technicians. In 2004, we partnered with Markel Insurance Company, and the relationship has been mutually beneficial to us both.

Markel has a simple approach to program business. Conduct thorough, initial due diligence on the program and its general agency, then let the pros at the agency run the program successfully as it has done in the past. That approach has proven to be a winning strategy. We’ve expanded our program from five to eight states since we partnered with Markel, who continues to support our marketing and product line expansion.

The team at Markel is extremely responsive, but I also know I can chat with the ‘guy at the top’ if the need arises. I haven’t had such a need to date.  And despite the advances in technology that makes personal/professional relationships less common today, Markel continues to possess a down-home attitude that contributes to the great relationship we enjoy.”

Megan Rose, Program Director/Underwriter, J.C. Stevens, Inc.
“The strength and name recognition of the Markel brand combined with our agency’s product expertise and service gives us the ability to offer our brokers a stable and competitive program for their clients. With Markel’s continued communication and responsiveness to our programs needs, we look forward to continuing a positive and productive relationship as our Crane Program grows and evolves.”

Marc Pender, VP, COO, & President of Programs, International Excess
“We know that selecting the right insurance carrier is imperative because our livelihood is dependent on choosing the long-term partner that can take the time to understand our program, our underwriting needs, and be adaptable. Markel was responsive, met the challenge of our high expectations, and provided us a comprehensive approach in meeting the needs of our unique niche program. They worked with us hand-in-hand to achieve efficiency and profitability so that our program is sustainable and stable for the future. Our insureds and agents have confidence in the Markel name and its strong financial position, which in today’s market gives the security our customers demand.”

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