Claim Services

The true value of insurance coverage is not fully realized until a claim is filed.

Markel understands the importance of having knowledgeable claims professionals prepared to answer your questions with personal attention and expertise.  With over 225 associates across four times zones, you are sure to find the claims assistance you need -- when you need it.

For your convenience, most claims may be reported by email, fax, regular mail, or phone.  Please note that some policies require all claim notifications to be received in writing.  Kindly refer to your specific policy for reporting requirements.

New Claims:  newclaims@markelcorp.com.

General Claims Inquiries:  markelclaims@markelcorp.com

Or, you may contact the location nearest to you for additional assistance.  Kindly have the following information available so that we may direct your inquiry to the appropriate party:

  • Claim number
  • Claimant name
  • Date of loss
  • Policy number or insured name
  • Your contact information

Markel Claims Service Centers

Commercial Lines

Arizona
8700 E. Northsight Blvd.
Suite 200
Scottsdale, AZ  85260
PH 800-243-1782
PH 480-951-4363
FX 480-905-5092

California
21600 Oxnard Street
Suite 400
Woodland Hills, CA  91367
PH 800-969-5999
PH 818-595-0600

FX 818-316-0380

Illinois
10 Parkway North
Deerfield, IL  60015
PH 847-572-6000
FX 847-572-6138

New Jersey
310 Highway 35 South
Red Bank, NJ  07701
PH 800-243-6869
PH 732-224-0500
FX 732-741-2266

Virginia
4521 Highwoods Parkway
Glen Allen, VA  23060
PH 800-963-7739
PH 800-362-7535
PH 804-527-2700

FX 804-565-1970

 

Personal Lines

P.O. Box 906, Pewaukee, WI  56072-0906
PH 262-548-9880
FX 262-548-6110
maicclaims@markelcorp.com

After-hours Emergencies

Environmental Spill Line
855-44CLAIM
855-442-5246
Confirmation code: Markel Spill
 
Equine Mortality
800-446-7925