Claim Services

The true value of insurance coverage is not realized until a claim is filed.

Markel understands how difficult it can be to navigate through an insurance claim.  Markel professionals, including attoneys and adjusters, have a solid combination of professional and industry experience, which allows them to resolve issues as expediently as possible. If you are an insured with a liability claim or allegation made against you, please refer to your policy for reporting requirements. Please note that Markel must receive claim notifications in writing.

For new claims, you can report losses to: newclaims@markelcorp.com.

If you have a claims-related question, please contact the nearest of the offices below or you may email us at markelclaims@markelcorp.com. To direct your inquiry to the appropriate party, please provide us with the following information:

  • Claim Number
  • Claimant Name
  • Date of Loss
  • Policy Number or Insured Name
  • Your contact information

Claims Center Locations:

Personal Lines Claims Service Center – Pewaukee, WI
N. 14 W.  23833 Stone Ridge Drive
Waukesha, WI 53188
Mailing address:  P.O. Box 906, Pewaukee, WI 56072-0906
(262) 548-9880
maicclaims@markelcorp.com

Garage Product Claims Service Center -- Richmond, VA
4600 Cox Road
Glen Allen, VA  23060
(800) 362-7535

P&C Claims Service Center – Deerfield, IL
10 Parkway North
Deerfield, IL 60015
(847) 572-6000

P&C Claims Service Center – Richmond, VA
4521 Highwoods Parkway
Glen Allen, VA  23060
(804) 747-0136

P&C Claims Service Center – Red Bank, NJ
310 Highway 35 South
Red Bank, NJ 07701
(732) 224-0500

P&C Claims Service Center – Scottsdale, AZ
8700 E. Northsight Blvd.
Suite 200
Scottsdale, AZ 85260
(480) 951-4363

P&C Claims Service Center – Woodland Hills, CA
21600 Oxnard Street
Suite 400
Woodland Hills, CA 91367
(881) 595-0600