Please contact us at 800-362-7535, and we will help guide you through your Accident & Health (A&H) claim. Alternatively, you may refer to the reporting provisions in your policy for detailed information about the Accident & Health claims process.
Note: Horse injury, sickness, and mortality claims may only be reported via telephone.
Immediate notice of all accidents, sicknesses, injuries and/or deaths must be reported to:
800-362-7535 Monday through Friday, 8:30 a.m.-5:00 p.m. EST
800-446-7925 Evenings, weekends, and holidays
Animal loss procedures
1. Report all accidents, sicknesses, injuries, and deaths.
2. Contact Markel for permission prior to any surgical procedures.
3. Make arrangements for an autopsy.
4. Call police in case of theft, shooting, or vehicular involvement.
1. Perform any surgical procedure without contacting Markel.
2. Have animal put down without consent of Markel.
3. Have animal removed prior to performance of an autopsy.
4. Neglect a police report, if needed.
Please share these procedures with anyone having care, custody, and control of the insured horse. Failure to comply may jeopardize your coverage.
To report horse liability or farm claims
Please use the property or general liability links located here.
Accident report procedures
1. Obtain all accident details.
2. Obtain names, addresses, and phone numbers of all witnesses.
3. Obtain names, addresses, phone numbers of police, fire, medical, or hospital authorities.
4. Report all incidents to Markel Claims department.
1. Divulge information with regards to insurance coverage.
2. Admit responsibility for the accident or injury.
3. Discuss accident or injury with anyone other than your insurance representative or someone authorized by the insurance company.
Richmond, VA - Corporate office
4521 Highwoods Parkway
Glen Allen, VA 23060
Mailing address: P.O. Box 2009
Glen Allen, VA 23058
Claims service offices: Chicago, IL; Deerfield, IL; Glen Allen, VA; Red Bank, NJ; Omaha, NE; Pewaukee, WI; Scottsdale, AZ; Woodland Hills, CA
Markel House, 2 Front Street,
Hamilton HM 11, Bermuda
New York, NY
1185 Avenue of the Americas
New York, NY 10036
535 Springfield Avenue, Suite 200
Summit, NJ 07901
7/8 Wilton Terrace
Dublin 2, Ireland
Environmental/hazardous spill line