Designed Protection® for Professional Service Providers and Associations
Risk Management Resources

Professional Service Providers Hotline - Our panel of Risk Management experts is available to discuss general risk management related concerns and questions. Please note that no formal record is made of your call by the panel member or by anyone at Markel. That provides you with the freedom and confidentiality to ask questions. You can choose to contact any of the panel members.

Leading Edge Guide to Risk Management Strategies for Providers of Professional Services - Our Designed Protection® for Professional Services Firms – Leading Edge Strategies for Effective Risk Management is a Guide for Professional Service Provider and Association policyholders.  This Guide provides information about principles of effective risk management including client satisfaction, billing practices, and prompt and effective action in the event of an error or omission.

The information in this Guide is the product of more than 30 years of experience with underwriting and handling of claims for many types of professional service firms.  We encourage you to read through the Guide and distribute it to your staff members.

Professional Service Provider Liability Risk Self Audit Form - A self-scoring questionnaire provides an indication of the strength of your Liability Risk Management program.

Top 10 Tips for Avoiding Liability for Professional Service Providers - A concise, bullet point summary of 10 Liability Risk Avoidance Strategies.

Risk Management Notes - a periodically updated listing of brief introductions to Risk Management Ideas applicable to many kinds of businesses and professional service firms.

Liability Risk Management for Professional Service Providers - by John Wersyn, Claim Manager at Markel.

Associations - Homeowners’ and many other kinds of associations are formed to provide services to members or to pursue member interests.  Like other providers of professional services, such associations can become defendants in lawsuits seeking damages arising out of their activities and can benefit from Risk Management initiatives. The article, Associations and Liability Risk Management, examines some of the kinds of claims that can arise and suggests strategies for avoiding liability and reducing costs of addressing the claims that cannot be avoided.  Also, we have prepared a Top 10 Tips for Avoiding Association Liability, providing a concise listing of ideas for reducing the risk of liability.