Illinois Disaster Declaration Guidelines
Effective December 29, 2015 Governor Bruce Rauner declared Alexander, Calhoun, Christian, Clinton, Cass, Cumberland, Douglas, Iroquois, Jackson, Jersey, Lawrence, Marion, Madison, Monroe, Morgan, Menard, Moultrie, Pike, Randolph, Richland, Sangamon, St. Clair, and Vermilion counties state disaster areas.
To help provide safeguards for consumers and to ensure that those affected by this disaster do not suffer unnecessary hardship, the following guidelines will be followed for affected insurance policies issued by Markel Corp.’s subsidiaries and affiliates:
Consumers may contact the Illinois Department of Insurance if they wish to file a complaint regarding any disaster-related dispute or issue.
Complaints may be filed by calling the Department’s toll-free complaint hotline at 1-866-445-5364 or submitting a complaint online at: https://mc.insurance.illinois.gov/messagecenter.nsf