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  • Horse and farm claims
    To report horse injury, sickness, or mortality claims Note: Horse injury, sickness, and mortality claims may only be reported via telephone. Immediate notice of all accidents, sicknesses, injuries and/or deaths must be reported to: 800-362-7535   Monday through Friday, 8:30 a.m.-5:00 p.m. EST 800-446-7925   Evenings, weekends, and holidays  Mortality claim card Animal loss procedures Do: 1. Report all accidents, sicknesses, injuries, and deaths. 2. Contact Markel for permission prior to any surgical procedures. 3. Make arrangements for an autopsy. 4. Call police in case of theft, shooting, or vehicular involvement. Don’t 1. Perform any surgical procedure without contacting Markel. 2. Have animal put down without consent of Markel. 2. Have animal removed prior to performance of an autopsy. 3. Neglect a police report, if needed.  CAUTION Please share these procedures with anyone having care, custody, and control of the insured horse. Failure to comply may jeopardize your coverage. To report horse liability or farm claims .Claims page Please use the property or general liability links located on the Accident report procedures 4. Report all incidents to Markel Claims department. 3. Obtain names, addresses, phone numbers of police, fire, medical, or hospital authorities. 2. Obtain names, addresses, and phone numbers of all witnesses. 1. Obtain all accident details. Do: 3. Discuss accident or injury with anyone other than your insurance representative or someone authorized by the insurance company. 2. Admit responsibility for the accident or injury. 1. Divulge information with regards to insurance coverage. Don’t: CAUTION Please share these procedures with anyone having care, custody, and control of the insured horse. Failure to comply may jeopardize your coverage.
  • Career areas
    At Markel, we encourage you to take charge of your career. We will be there to help you with the resources and guidance you need. Your success is our success. Interested in joining a Fortune 500 company with a reputation for excellence? Explore some Markel’s career areas below! See where you can help make Markel one of the world’s greatest companies. Underwriting Markel underwriters use creativity and analytical skills to evaluate and set coverage conditions for our clients. To ensure we make decisions profitable to Markel and our clients, underwriters analyze information to determine the risk of insuring a customer and to determine appropriate premiums and amounts of coverage as well as develop the policy language to cover potential losses. An underwriter helps to strategically position and market new policies to wholesale brokers or retail agents. Claims Claims associates investigate, evaluate, and settle claims. They apply technical knowledge and skillful negotiation skills to ensure fair and prompt closing of cases. Actuarial Markel’s actuaries help predict the risk involved in writing various types of insurance policies and identify the potential profitability with different business opportunities. Our actuary associates use their strong analytical skills to provide data that allows management to plan for the future and reserve for possible losses. Finance, accounting, treasury, tax, and internal audit Markel’s finance, accounting, treasury, tax, and internal audit associates are responsible for the integrity of the company’s worldwide financial operations and policies. Information systems and technology Whether it’s computing or communicating, IT delivers all of our systems worldwide, with an eye toward speed and reliability, technical expertise, and knowledge of our business. Regulatory and compliance Associates in regulatory and compliance are responsible for ensuring that we meet federal and state mandates to protect both the company and our insureds. Strong attention to detail and an ability to identify potential problems and opportunities within the regulatory arena are important assets for this position. Customer support Associates in customer support work effectively in a fast-paced environment, work well in a team environment, communicate clearly and professionally. Our associates are reliable and dedicated to providing the best customer experience possible.
  • The selection process
    Where can I check the status of my application? The confirmation email that you received upon submitting the application contains a link through which you can monitor the status of your application. You must create an account in our application portal to check the status.
  • ConflictMinerals
    Read the Conflict Minerals Report
  • Markel locations list
  • Property treaty
    Markel’s property reinsurance team provides North American and international property reinsurance coverage on a treaty basis. Our well-diversified portfolio is made up of property catastrophe, per risk, quota share, and retro business.
  • Specialty Personal
    With decades of experience selling personal lines products, Specialty Personal is a well established business here at Markel. We employ some of the most knowledgeable--and helpful--people in the industry. They love horses, bikes, and boats... and it shows. The Specialty Personal product support teams are well-trained, enthusiastic, and available to spend time (answering questions, listening to concerns, discussing coverage options) with customers and potential customers. We understand that each Specialty Personal customer requires unique coverage. They have different needs and different budgets. That’s why we have developed an adaptable portfolio of products that are easily customized to fit the requirements of an individual policyholder. We have a passion for what we do and our underwriting, loss control and customer service talent runs deep. In short, we sell personalized solutions. To learn more about our personal products, please scroll down this page. Not all products are available in all states.  For more information about our commercial products, please click here.
  • Background check
    At this point in the recruiting process, you have been asked to complete a Markel background check application. Please return the application and acknowledgement back to the requester as soon as possible. Step 1: Complete the background check release, download, print, and sign (original signature required), scan, and return via email to the requester. Step 2: Review the legal consumer rights notices listed under Background check information below. Background check information: The following documents contain a legal explanation of your consumer rights and should be reviewed. The Federal Trade Commission (FTC), the nation’s consumer protection agency, enforces the Fair Credit Reporting Act (FCRA), a law that protects the privacy and accuracy of the information in your credit report. The FCRA spells out your rights as a job applicant and an employer’s responsibilities when using credit reports and other background information to assess your application. 1. A summary of your rights from the federal Fair Credit and Reporting Act 2. Notice to users of consumer reports: obligations of users under the FCRA 3. Notice to furnishers of information: obligations of furnishers under the FCRA 4. Notice regarding background investigation pursuant to California law  
  • MM SM Hotline Service Terms 2
    Markel does not participate in hotline calls and will not have access to and will not be supplied with information about any hotline discussion.   It is agreed that policyholder’s utilization of the Hotline Service shall constitute agreement by the policyholder to the following terms:   The purpose of Hotline Service is to respond to policyholder general risk management related questions. Conversations between the policyholder and the Hotline Service Panel Member are totally confidential and will not be recorded by either party. The Hotline Service Panel Member will not divulge any portion of the conversation to the insurer or to any other third party. The Hotline Service does not provide any kind of legal service or legal advice. Legal questions or legal advice are outside the scope of the Hotline Service. The policyholder does not at any time enter into an attorney-client relationship with any of the Hotline Service Panel Members.  The Hotline Service does not cover such items as responding on behalf of a policyholder to a lawsuit, or to a charge brought by an administrative agency, or to a demand letter from an attorney. Utilization of this service or notice to any Panel Member of a claim or potential claim against a policyholder does not constitute notice to the insurance company of a claim or potential claim. The Panel Member is under no obligation to, and will not, report such a claim or potential claim to the insurance company. The policyholder agrees to abide by the terms of the policy relative to reporting claims directly to the insurance company. The Panel Members cannot provide advice or representation concerning any possible disputes or controversies between the policyholder and the insurance company, including whether any particular claim or potential claim or demand against a policyholder is covered by the insurance policy. In the event of any dispute between the policyholder and the insurance company, the Panel Member will not be called upon in any way to provide any testimony or any other evidence in connection with the dispute. The policyholder agrees not to make any claim of any kind at any time against any Panel Member. Policyholder utilization of the service shall constitute agreement to the foregoing terms.                                                                                         PROCEED TO HOTLINE INFORMATION
  • Our culture
    Markel is not your standard insurance company. Since being founded by Sam Markel in 1930, Markel has earned the reputation for covering hard-to-place risks; like, Dorothy’s ruby red slippers from the Wizard of Oz. Markel is a family-oriented company and a global, publicly-traded organization. Interested in joining a unique Fortune 500 company with a reputation for excellence? 212 words describe our corporate DNA. These are the values and expectations that guide us each and every day. The Markel Style promotes excellence, a sense of humor, as well as honesty and fairness in all of our dealings. From Singapore to London to Bermuda and New York City, our associates incorporate the Style and values into all business dealings. Our competitive advantage At Markel, we recognize our associates as our greatest asset and are our greatest competitive advantage. Our associates provide the highest level of service. Our associates keep Markel in leadership positions in the insurance marketplaces. Commitment to open doors Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style—some of our best ideas start from a conversation between a manager and an associate. Entrepreneurial spirit As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel. Diversity and inclusion Markel is a diverse, global company. Diversity provides Markel with the ability to serve the needs of customers globally. Our diverse workforce enables Markel to make decisions and change course quickly, creatively and effectively, as defined in the Markel Style. Diversity makes us better business partners. At Markel, embracing people’s differences brings amazing results and fuels innovation. BEAM (Black Engagement at Markel) - BEAM seeks to improve equity, education, and engagement among Black associates along with the greater Markel Community.  The Jitneys - A group striving  to enhance interaction between newer associates and well established Markel professionals while exemplifying the Markel Style.  Markel Women’s Network - Helping build and guid and empower employees through education, community outreach, networking, and support.  Markel Veterans Program - Partnering with Operation Healing Forces, to hire and train veterans to be part of our talented and high-performing team. Community involvement Markel has a rich tradition of community involvement where our associates and customers live and work across the world. Markel provides support to a diverse group of not-for-profit organizations whose missions align with our philanthropic priorities to make the most of the resources we have, and in turn, have a greater impact on our communities. Our associates are always stepping up to volunteer for their local community. Each of our major locations has a committee of associates who identifies charities to support each year. As described in the Markel Style, we are committed to giving back to the communities we serve.
  • MM SM Hotline Panel Ext Care
    Available to Nursing Home, Hospital, Extended Care Facility policyholders free of charge, this Hotline panel provides access to experienced and nationally recognized defense attorneys who are available to answer general risk management related questions.  Please note that questions regarding specific situations should be discussed with retained counsel.  Facts and laws vary from case to case and state to state. William Wilson, Partner Wilson Getty, LLP San Diego, CA 92130 858-847-3237 Brynda Insley Insley and Race, LLC Atlanta, GA  30309 404-876-9816 William Wilson , Partner   Wilson Getty LLP 12555 High Bluff Drive, Suite 270 San Diego, CA   92130   Contact Bill at:  858-847-3237   William C. Wilson attended the University of San Diego School of Law (J.D., 1990), and the University of North Carolina at Chapel Hill (B.A., 1985).  While in law school, Bill interned with the San Diego City Attorney’s Office.   Bill’s practice focuses on the defense of long term health care facilities, including residential care and skilled nursing facilities.  He has successfully defended long term care clients in actions filed by residents and family members raising claims involving intentional acts, violations of the Elder Abuse Act, punitive damages and violations of Business and Professions Code section 17200.  Bill also regularly represents facilities in administrative hearings.  Such matters involve filing civil complaints against the Department of Health Services for dismissal of alleged regulatory violations.    Liedle, Getty & Wilson LLP is an associate member of the California Association of Health Facilities (“CAHF”).  Bill is an active member of CAHF.  He serves on CAHF’s Legal Subcommittee and regularly provides presentations on topics particular to long term care litigation.  In addition, Bill is the treasurer for the Associate Member Council to the San Diego Healthcare Association.  He is also a member of the State Bar of California, San Diego County Bar Association, Elder Law Section and San Diego Defense Lawyers.   Bill’s practice also includes defending clients in general liability matters including motor vehicle and construction site accidents and products liability cases.  These cases involve claims for serious personal injury and wrongful death.  Bill, who holds a “BV” rating from Martindale-Hubbell, has successfully tried numerous jury and bench trials to verdict.  In addition, he has conducted over 120 arbitrations, and has handled many administrative hearings, settlement conferences and mediations.   ____________________________   Brynda Insley, Principal   Insley & Race Two Midtown Plaza 1349 West Peachtree Street, Northwest, Suite Atlanta, GA  30309   Contact Brynda at:  404-876-9816   Brynda Rodriguez Insley is the founding principal of Insley & Race LLC, in Atlanta, Georgia. She was born and raised in St. Louis, Missouri in 1961, and graduated magna cum laude from Saint Louis University, St. Louis, Missouri in May 1983. She obtained her Juris Doctor degree from Emory University School of Law, Atlanta, Georgia in 1986, and practiced law with a well-known insurance defense firm from 1986 to 1998 at which time she started Insley & Race, LLC with Kevin Race, Esq. Insley & Race, LLC primarily focuses on defense tort litigation, including but not limited to, the areas of medical malpractice liability, hospital/nursing liability, nursing home liability, medical device/product liability, and general liability/premises cases. She is a member of the Defense Research Institute, Georgia Defense Lawyers Association, Georgia Bar Association and other professional associations, and is a frequent speaker at professional and client seminars.   Ms. Insley has successfully represented numerous hospitals, long term care facilities, assisted living facilities and individual healthcare providers over the past 22 years in professional negligence cases, EMTALA and administrative matters and licensing board issues. Insley & Race employs a diverse and experienced team of attorneys which includes a JD/MD, 3 Legal Nurse Consultants and a numerous paraprofessionals to provide comprehensive, factually tailored representation to the Firm’s clients for the best possible outcome.
  • London
    Featuring London, England Office highlights Markel International’s head office Insurance and reinsurance business through Syndicate 3000, Markel International Insurance Company Limited, and Markel Resseguradora do Brasil S.A. Member of Lloyd’s of London, a renowned specialty insurance and reinsurance market Markel’s London office is moving to 20 Fenchurch Street, an iconic new building adding to the City of London skyline.  The current office is located on Leadenhall Street, which is famous for having one of the first telephone exchanges installed in London and home to Leadenhall Market, which is featured in the Harry Potter films. About 450 associates Map/directions Interesting facts about London Location: In South East England on the River Thames Latitude: 51° 30' N Longitude: 0° 7' W Avg temp in Jan: 7°C / 44.6°F Avg temp in Jul: 19°C / 66.2°F Population: 8,308,369 (2012)   A cultural capital for the arts, theatre, history, fashion, and shopping, London is a leading, global, metropolitan city. With iconic red double-decker buses and over 7,000 pubs, it is the capital city of England and the United Kingdom. With history dating back to the Romans who named it Londinium, it is one of the world’s leading financial centers. Markel International’s head office is located in London about 1.5km or so from the Tower of London and the River Thames.  Interesting facts about London from Big Ben does not refer to the clock, but actually the bell. There are over 300 languages spoken in London. James Bond’s code “007″ was inspired by the author Ian Fleming’s bus route from Canterbury to London. 25% of the people living in London today are born in another country. 80,000 umbrellas are expected to be lost annually in the London tube (metro). Kate Middleton is allergic to horses. Learn more about London 69 fun facts about London and the UK 9 odd things insured by Lloyds of London Virtual tours of Parliament  (Cool!) 10 of London’s oldest, greatest pubs London’s culture Shop at Harrods
  • Assurance FAQs
    Why are we combining Wholesale and Global Insurance? As part of our profitable growth strategy and to better serve our customers, we are combining the Wholesale Division and Global Insurance Division into one unit called Markel Assurance. We want to align our structure more closely with both production partners and customers. What are the benefits to this change? Creating one unified division will better support our commitment to innovation and ensure that Markel is easy to do business with. The combined team will help Markel maintain its leadership position and increase our market presence. When will this change take place? The effective date of this combination and any related leadership changes is January 1, 2018. This will allow us to identify and deploy best practices and to go through the budget and planning process in the fall. Is this consistent with our overall corporate goals? Yes, as outlined in our corporate priorities we want to encourage a culture of continuous improvement and become scalable to facilitate profitable revenue growth. This shift will bring together two talented and successful divisions to help Markel maintain its leadership position and increase our market presence. How will Markel Assurance and the product group work together? Going forward, we will be dividing underwriting responsibilities by size, complexity and distribution channel. More conventional risks will be underwritten by regional office-based teams in much the same way as they are today. Those underwriters will report up to the regional presidents. Complex, risk-managed accounts will be underwritten in one of three product lines – casualty, professional liability, and property/marine. The leaders of the product verticals will report to Robin Russo, Chief Underwriting Officer. Underwriters of large accounts will report up to the leaders of the product lines. What is the leadership structure of the new division? Bryan Sanders will lead the new division and his management team will include Jeff Lamb, Chief Operating Officer, Jim Arnold, Chief Administrative Officer, Glenn Harris Wholesale Sales and Marketing Executive, and Denise Perlman, Retail Sales and Marketing Executive. The Regional Presidents will report to Jeff Lamb. The Product Line leaders who report to Robin Russo will work closely with the new division to provide underwriting support. Are there any changes to the locations of the regions? The new Southeast Region will be created from the existing region and be headquartered in Alpharetta, GA. The Southeast Region will serve GA, FL and AL and Nick Abraham will be the Regional President. We are also forming a new Mid-Atlantic region which will be headquartered in Glen Allen, VA and led by Steve Girard. There are no other regional office changes. How will the state assignments and regional presidents’ change with the new region? The following lists each region, the states they will serve and the Regional President in the new structure. Region  States  Regional President Mid-Atlantic    DC, DE, KY, MD, NC, PA, SC, TN, VA, WV  Steve Girard Mid-South  AR, CO, LA, MS, NM, OK, TX  Wendy Houser Midwest  IL, IN, IA, KS, MI, MN, MO, NE, ND, OH, SD, WI    Mimi Fiske Northeast  CT, ME, MA, NH, NJ, NY, RI, VT  Sarah Gavlick Southeast  AL, FL, GA, PR  Nick Abraham West  AK, AZ, CA, HI, ID, MT, NV, OR, UT, WA, WY  Brian Gray Why did we create a sixth region? Given the importance of Atlanta as a key market for insurance we wanted to strengthen the Markel presence there. In addition we have identified significant growth potential in the Mid-Atlantic and the new structure will provide the necessary focus to drive this expansion. What distribution channels will be in focus? The regional teams will be positioned to enhance our product offerings and standing with both wholesale and retail distribution. Distribution channel strategy will vary by product, the intention being to offer complementary and market leading products in both channels as appropriate. What are the main product line groupings? Products will originate from three main product lines - professional liability led by Jim Gray, property and marine led by Jon Hahn and casualty led by Alan Rodrigues. The leaders of each of the three product lines will report directly to Robin Russo, Chief Underwriting Officer. Will there be any changes to the Product Line Leadership and Affiliated Underwriting (AUG) structure? The Affiliated Underwriting Groups will remain in place to provide cross division coordination of underwriting activity, Alan Rodrigues will become the line of business executive lead for the Casualty AUG. The restructured Product Line Leadership team will support Markel Assurance. Will these changes include the Global Insurance teams in Bermuda, Dublin and London? Yes, the combination of Wholesale and Global Insurance will include all associates across Markel who currently report to these divisions. Is this organizational structure common in the industry? Yes, as part of the work to design this new organization we commissioned a comprehensive study of peer company organization structures, we identified a number of common themes and guiding principles and the new design is similar to many in the industry. Will we continue writing on the same insuring entity paper? Yes, there will be no change to the insuring entity paper.
  • Moodys
  • Did you know
    Some basic content here
  • Press releases
  • Personal and Commercial Lines Policyholder Application Fraud Warnings
    It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines, and denial of insurance benefits. Please see state specific fraud language below: Applicable in AL, AR, DC, LA, MD, NM, RI, and WV: Any person who knowingly (or willfully)* presents a false or fraudulent claim for payment of a loss or benefit or knowingly (or willfully)* presents false information in an application for insurance is guilty of a crime and may be subject to fines and confinement in prison. *Applies in MD Only. Applicable in CO: It is unlawful to knowingly provide false, incomplete, or misleading facts or information to an insurance company for the purpose of defrauding or attempting to defraud the company. Penalties may include imprisonment, fines, denial of insurance, and civil damages. Any insurance company or agent of an insurance company who knowingly provides false, incomplete, or misleading facts or information to a policyholder or claimant for the purpose of defrauding or attempting to defraud the policyholder or claimant with regard to a settlement or award payable from insurance proceeds shall be reported to the Colorado Division of Insurance within the Department of Regulatory Agencies. Applicable in FL and OK: Any person who knowingly and with intent to injure, defraud, or deceive any insurer files a statement of claim or an application containing any false, incomplete, or misleading information is guilty of a felony (of the third degree)*. *Applies in FL Only. Applicable in KS: Any person who, knowingly and with intent to defraud, presents, causes to be presented or prepares with knowledge or belief that it will be presented to or by an insurer, purported insurer, broker or any agent thereof, any written statement as part of, or in support of, an application for the issuance of, or the rating of an insurance policy for personal or commercial insurance, or a claim for payment or other benefit pursuant to an insurance policy for commercial or personal insurance which such person knows to contain materially false information concerning any fact material thereto; or conceals, for the purpose of misleading, information concerning any fact material thereto commits a fraudulent insurance act. Applicable in KY, NY, OH, and PA: Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information or conceals for the purpose of misleading, information concerning any fact material thereto commits a fraudulent insurance act, which is a crime and subjects such person to criminal and civil penalties (not to exceed five thousand dollars and the stated value of the claim for each such violation)*. *Applies in NY Only. Applicable in ME, TN, VA, and WA: It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties (may)* include imprisonment, fines and denial of insurance benefits. *Applies in ME Only. Applicable in NJ: Any person who includes any false or misleading information on an application for an insurance policy is subject to criminal and civil penalties. Applicable in OR: Any person who knowingly and with intent to defraud or solicit another to defraud the insurer by submitting an application containing a false statement as to any material fact may be violating state law. Applicable in PR: Any person who knowingly and with the intention of defrauding presents false information in an insurance application, or presents, helps, or causes the presentation of a fraudulent claim for the payment of a loss or any other benefit, or presents more than one claim for the same damage or loss, shall incur a felony and, upon conviction, shall be sanctioned for each violation by a fine of not less than five thousand dollars ($5,000) and not more than ten thousand dollars ($10,000), or a fixed term of imprisonment for three (3) years, or both penalties. Should aggravating circumstances [be] present, the penalty thus established may be increased to a maximum of five (5) years, if extenuating circumstances are present, it may be reduced to a minimum of two (2) years. 2019 Source: ACORD 125/88 Forms
  • Horse and farm claims2
  • Mimi-Fiske-short
    Markel's Wholesale division is heavily involved in the National Association of Professional Surplus Lines Offices, Ltd. (NAPSLO). The Wholesale division has nine associates serving on various NAPSLO committees for the current year.  The Wholesale division has also had five associates presented with prestigious NAPSLO awards including the Charles A. McAlear/NAPSLO Industry Award (Tony Markel, 2005 and John Latham, 2009), the W. Dana Roehrig (Past President’s) Award (Jeff Lamb, 2011 and Wendy Houser, 2012) and the Steven R. Gross Next Generation Award (Nick Abraham, 2012).   The Markel Style states that “We respect our relationship with our suppliers and have a commitment to our communities.”  These associates volunteer their time and energy to better NAPSLO and the community of insurance professionals. Wholesale division contacts Bryan Sanders President, Wholesale Division 804-287-6935 Scott Culler Regional President, West Region 818-227-8271 Sarah Gavlick Regional President, Northeast Region 732-450-8778 Steve Girard Regional President, Southeast Region 804-565-1979 Wendy Houser Regional President, Mid South Region 469-241-3415 Susan Swanson Regional President, Midwest Region. 847-572-6150